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UndiesOnline :: Shipping and Delivery information

Shipping and Delivery information

Flat rate within Australia and New Zealand:

While we do carry many stock items it is impossible to keep all sizes in the many ranges available and therefor often necessary for items to be ordered from our suppliers. Item in stock will be dispatched and waiting items will be dispatched within 24 hours of arriving at our warehouse and shipped free of charge. If any items are on back order you will be advised either within the system or by email. Once the items are shipped you will be emailed confirmation.

Within Australia we ship your order through Australia Post eParcel.Delivery is a flat rate of $7.95 and parcels are signature required.

Once your order is received, provided the items are in stock, your order will be processed within 24 business hours. Please allow approximately 1-2 business days for delivery within Australia. Undiesonline advise that once the shipment has left our warehouse we do not control the mailing service providers and therefor can only give an approximate delivery time.

Orders to New Zealand start at a flat rate of $7.95 and dispatch from Sydney. Please allow approximately 4-5 working days from dispatch date.Undiesonline advise that once the shipment has left our warehouse we do not control the mailing service providers and therefor can only give an approximate delivery time.

Please note by choosing the Airmail option Undies Online will not accept responsibility or replace or refund for the loss of a parcel sent by this method and by selecting this method you agree to these terms.We highly recommend Registered Post to ensure safe delivery of your items. The Airmail option is available for orders under $100.00 only.

International Shipping:

Airmail

Please note by choosing the Airmail option Undies Online will not accept responsibility or replace or refund for the loss of a parcel sent by this method and by selecting this method you agree to these terms.We highly recommend Registered Post to ensure safe delivery of your items. The Airmail option is available for orders under $100.00 only. Delivery time frame is estimated only and may take 4-10 business days depending on Zone.

New Zealand	Asia/Pacific	USA/Canada/Europe	Rest of World
$7.95	$12.95	$14.95	$16.95

Registered Post

Registered Post offers signed delivery at most destinations*. Delivery time frame is estimated at 3-4 business days for New Zealand customers and from 4-10 days for other zones.

*Registered Post may not be available to some countries due to entry conditions. If you are unsure please refer to Australia Post International Post Guide or contact service@undiesonline.com for assistance.

New Zealand	Asia/Pacific	USA/Canada/Europe	Rest of World
$12.95	$14.95	$16.95	$19.95

Express Post International

Express Post International Parcels offers priority handling, basic tracking where available, and a signature on delivery. Reliable delivery within 3 to 7 business days. Delivery to PO boxes, metro, rural and remote areas.

New Zealand	Asia/Pacific	USA/Canada/Europe	Rest of World
$34.86	$43.09	$51.45	$63.56

Express Courier International

Express Courier International is a reliable, cost-effective, international courier service.
Provides tracking for most destinations. Signed delivery at most destinations. It offers reliable door-to-door delivery of goods to over 200 countries and territories within 2 to 4 business days between metropolitan areas of major cities.*

If you are unsure please refer to Australia Post International Post Guide or contact service@undiesonline.com for assistance.

New Zealand	Asia/Pacific	USA/Canada/Europe	Rest of World
$39.95	$44.95	$46.95	$49.95

Prices are stated in Australian dollars and include Goods and Services Tax (GST) for goods being shipped to Australian addresses. Overseas orders do not incur GST, but due to higher transaction costs overseas orders may include a 10% surcharge. Undies Online will not be held responsible for any charges you may have to pay in taxes or customs duty.